Shipping policy

Thank you for choosing Cozy Kawaii LLC. We are committed to processing your orders efficiently and ensuring a smooth delivery experience. Please find the details of our shipping operations below.

📦 Order Processing

  • All orders are processed within 3 business days (Monday – Friday).
  • Orders are not processed or shipped on weekends or public holidays.
  • You will receive a shipping confirmation email with your tracking number once your order has been dispatched.

🚚 Shipping Rates & Delivery Estimates

United States (Domestic)

We are happy to provide free shipping for all domestic orders within the United States.

Destination Shipping Method Delivery Estimate Shipping Cost
United States Economy Shipping 4 – 8 business days FREE

International Shipping

For our international customers, shipping costs are calculated at checkout based on the delivery destination.

Destination Shipping Method Delivery Estimate Shipping Cost
Canada Economy International 6 – 10 business days Calculated at Checkout
Other Supported Countries* Economy International 6 – 18 business days Calculated at Checkout

(*) Supported International Destinations: Australia, Austria, Belgium, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, and United Kingdom.

📝 Important Shipping Terms

Customs, Duties, and Taxes

Cozy Kawaii LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, VAT, etc.) are the responsibility of the customer.

Delivery Delays

Please note that delivery timelines are estimates and may be subject to delays caused by carrier volume, weather conditions, or customs processing. Cozy Kawaii LLC is not liable for delays caused by third-party shipping carriers.

Incorrect Addresses

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.

📧 Contact Us

If you have any questions regarding your shipment, please contact our support team:

  • Email: hello@cozykawaii.shop
  • Operating Hours: Monday – Friday